If you are a typical organisation....
You do not know how many hardcopy output devices you have.
You have 10 times more output devices than you actually need.
You do not know how much you spend on documents
You do not track helpdesk support calls.
You do not have an office print strategy...
Some key points about office printing
Companies spend between 1% and 3% of their total revenue on document output (Gartner)
IT spends 15% of its time on printing and related issues (IDC)
Printers account for more than 50% of network traffic and up to 60% of helpdesk calls (Information Week)